Shipping policy

Shipping Policy

Last updated: July 20, 2026

Thank you for shopping with Nollumi. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are normally prepared within 1–2 business days after payment is confirmed. Orders are not processed on weekends or public holidays. Processing may take longer during high-demand periods or promotional events. If a material delay affects your order, we will contact you using the email address provided at checkout.

U.S. Shipping Rate and Delivery

Standard shipping to eligible U.S. addresses is $9.90 per order. After processing, estimated transit time is 5–8 business days. Most eligible orders are therefore expected to arrive within approximately 6–10 business days from the order date. These timeframes are estimates and are not guaranteed.

At this time, this shipping service is available to eligible addresses in the contiguous United States. We do not currently ship using this service to Alaska, Hawaii, Puerto Rico, Guam, U.S. territories, military addresses, or other unsupported or remote locations. Checkout availability determines whether we can accept an address.

Fulfillment and Tracking

Orders may be prepared by an overseas warehouse, supplier, or fulfillment partner and delivered in the United States by USPS or another last-mile carrier. When tracking is available, we will send it to the email address provided at checkout. Tracking may take a few business days to update after the parcel has been accepted.

Shipping Address

Please check your address carefully before placing an order. Customers are responsible for providing a complete and deliverable shipping address. Nollumi cannot accept responsibility for delays, losses, reshipment charges, or other costs caused by an incorrect, incomplete, or undeliverable address. If you spot an error, email alvinyek@gmail.com immediately. Address changes cannot be guaranteed once processing has begun.

Customs, Duties, and Taxes

Orders may be fulfilled across borders. Any duties, import taxes, or other charges imposed by the destination or applicable authority are the customer’s responsibility unless expressly stated otherwise at checkout.

Lost, Damaged, or Delayed Shipments

If your order is damaged, appears lost, or has not arrived after a reasonable period beyond the estimate, email alvinyek@gmail.com with your order number and any helpful supporting details. We will investigate with the relevant fulfillment or delivery partner and work toward an appropriate outcome where applicable.

Contact

For shipping questions, contact alvinyek@gmail.com.